ENGL Support

Issue

ZCM registration may fail when deploying a clone image that contains the ZCM 11.4.x agent.

This is caused by a change in how the ZCM 11.4.x agent starts up compared to previous versions when the ZISD:JustImaged flag is set to true.

Solution

Reset the ZISD: JustImaged flag to False.

Procedures

Option 1:

Option 2:

Option 1:

1. Modify the project that will be cloned

   • Launch Build Console.
     
     
   • Open project file.
     
     
   • Select Expert view -> Customisation -> Custom Files.
     
     
   • Update the phase1-before.vbs with the following lines:
     
     

     if (Utils.GetSystemEnvironmentVariable("ENGLCLONE") = "1") then
     Utils.appendLog "Clone build detected. Need to Check if ZISD:JustImagedFlag is set"
     ZISDJustImagedFlag = ZENworks.GetZisdAttributeValue("JustImaged")
     If ZISDJustImagedFlag = "true" then
     Utils.appendLog "Setting ZISD:JustImagedFlag to False"
     ZENworks.PutZisdAttributeValue "JustImaged", False
     ' Write changes
     ZENworks.WriteZisd
     End if
     End if
     
     

   • Save changes to project
     

2. Deploy new build process image

   
   
   • Select Tools ->Deployment Wizard then click Next.
     
   • Select Build process Creation from the list of deployment tasks then click Next.
     
   • Select Build process (ztoolkit.zmg) from the Image Selection options. Deselect the other options then click Next.
     
   • click Next.
     
   • click Yes if prompted to continue.
     
   • click OK to dialog reporting The deployment has been created successfully..
     
   • Open the images folder and copy/update the <project directory>/ztoolkit.zmg file to the /images/<project directory> folder on the server.
     

3. Test updated files

   
   
   • PXE Boot a machine to the ZENworks imaging Environment.
     
   • Select and restore the project.
     
   • When the deployment process has completed, login as an administrator and run C:\Ztoolkit\Zclonewiz.exe to start the clone process.
     
   • Once Zclonewiz has completed, reboot the machine into ZENworks imaging and start a multicast master session.
     
   • Check that machines receiving the multicast image register with ZCM as expected.
     
     

     NOTE: Refer to the Imaging Toolkit documentation for more details on the Imaging Toolkit cloning process

     
     

Option 2:

1. Modify the Clone image

   
   
   • Launch ZENworks Image Explorer.
     
   • Extract the C:\Ztoolkit\phase1-before.vbs file from the image.
     
   • Update the phase1-before.vbs script with the line:
     
     

     if (Utils.GetSystemEnvironmentVariable("ENGLCLONE") = "1") then
     Utils.appendLog "Clone build detected. Need to Check if ZISD:JustImagedFlag is set"
     ZISDJustImagedFlag = ZENworks.GetZisdAttributeValue("JustImaged")
     If ZISDJustImagedFlag = "true" then
     Utils.appendLog "Setting ZISD:JustImagedFlag to False"
     ZENworks.PutZisdAttributeValue "JustImaged", False
     ' Write changes
     ZENworks.WriteZisd
     End if
     End if
     
     

   • Add the modified phase1-before.vbs file to the C:\Ztoolkit folder in the image replacing the existing file.
     
   • Save the image file.

2. Test updated files

   
   
   • PXE Boot a machine to the ZENworks imaging Environment.
     
   • Select and restore the clone image.
     
   • The ENGL deployment process will run.
     
   • Check that the machine has registered correctly with the ZCM zone.
     
     
     

If you have any problems or questions about the steps in this TID please contact the ENGL support team