ENGL Support

This document contains supported requirements and integration versions for Imaging Toolkit 14. This document will be updated over time. We recommend checkin...

This guide includes the latest information necessary to help customers upgrade to Imaging Toolkit 14 with the minimum of disruption. Breaking changes Req...

This guide includes the following topics: Introducing the Image Service Pre-built vs Custom Using the Image Service   Introducing the Image Ser...

Imaging Toolkit 14 includes cloud-based deployment monitoring named the ENGL Monitor Service. Once configured, Imaging Toolkit can send deployment progress,...

This TID includes a method to automate application installation using Imaging Toolkit with ENGL/WDS Deployment.  The procedure details how to create a W...

This TID includes steps to troubleshoot the Imaging Toolkit Active Directory join process.  Trust relationship between this workstation and the primary...

This TID includes steps to troubleshoot the Imaging Toolkit Windows Update process.  Windows update fails with error 0x80244010 (SUS_E_PT_EXCEEDED_MAX_SER...

This document contains a list of ENGL service FQDNs and ports that should be allowed within your firewall. NOTE:  All FQDNs and ports should be allow...

This document has been superseded with the Imaging Toolkit support matrix. 

Overview When logging a support incident with ENGL it is often useful to attach a log file (or several log files) to help diagnose the issue you are ...