ENGL Support

This guide includes the latest information necessary to help customers upgrade to Imaging Toolkit 14 with the minimum of disruption. Breaking changes Req...

This document contains supported requirements and integration versions for Imaging Toolkit 14. This document will be updated over time. We recommend checkin...

This document has been superseded with the Imaging Toolkit support matrix. 

Overview When logging a support incident with ENGL it is often useful to attach a log file (or several log files) to help diagnose the issue you are ...

This document contains a list of ENGL service FQDNs and ports that should be allowed within your firewall. NOTE:  All FQDNs and ports should be allow...

Imaging Toolkit 14 and 12 include cloud-based deployment monitoring named the ENGL Monitor Service. Once configured, Imaging Toolkit can send deployment pro...

Applies to Windows 11 24H2 Windows 11 23H2 Windows 10 22H2 Issue During ENGL base image preparation Sysprep may fail to run and result in the fol...

Imaging Toolkit 12 includes the ability to deploy devices with Autopilot. The deployment process does not run phases 1, 2 and 3 and therefore setup.exe driv...

Issue ZENworks Third-party imaging (3PI) allows a WinPE Imaging Script bundle type to be used to perform assigned imaging work to a device. With Imaging To...

During imaging processes, some machines may cause the monitor display to timeout or the machine to go into standby. To prevent the above, modify the TFT...