Imaging Toolkit

TID-2013016: Log files that are useful when logging an ENGL support incident
Overview When logging a support incident with ENGL it is often useful to attach a log file (or several log files) to help diagnose the issue you are ...
Thu, 21 Nov, 2019 at 1:01 PM
Troubleshooting Sysprep errors
Applies to Windows 11 24H2 Windows 11 23H2 Windows 10 22H2 Issue During ENGL base image preparation Sysprep may fail to run and result in the fol...
Thu, 23 Jan, 2025 at 4:05 PM
Installing drivers during Autopilot deployment
Imaging Toolkit 12 includes the ability to deploy devices with Autopilot. The deployment process does not run phases 1, 2 and 3 and therefore setup.exe driv...
Tue, 11 Jun, 2024 at 9:30 AM
Automated imaging with ENGL WinPE and ZENworks
Issue ZENworks Third-party imaging (3PI) allows a WinPE Imaging Script bundle type to be used to perform assigned imaging work to a device. With Imaging To...
Wed, 14 Jan, 2026 at 9:59 AM
How to disable monitor / sleep timeouts in ENGL WinPE
During imaging processes, some machines may cause the monitor display to timeout or the machine to go into standby. To prevent the above, modify the TFT...
Tue, 22 Jul, 2025 at 1:03 PM
Imaging Toolkit 14 - Installing .NET 3.5 during deployment
This TID provides steps to install the .NET 3.5 feature during the Windows 10 or 11 deployment process using Imaging Toolkit. Requirements Imaging Too...
Mon, 6 Jul, 2026 at 5:58 PM
TID-2006018: Extracting the zim.log
Issue: If you are having problems during imaging you will often be asked to upload a copy of the zim.log file to our website to help us resolve the problem...
Wed, 18 Apr, 2018 at 9:29 AM
TID-2018001: Enabling BitLocker during the Build Process [ZENworks]
Information BitLocker Drive Encryption provides protection for operating system drives, fixed data drives, and removable data drives that are lost or stole...
Thu, 27 Sep, 2018 at 12:40 PM
TID-2018006: Untrusted Publisher warning when installing "Client for Open Enterprise Server 2 SP4 IR8/8a" on Windows 7 Build
Issue The Micro Focus Client for Open Enterprise Server 2 SP4 IR8/8a prompts with an Untrusted Publisher warning when installing in phase1 of the ENGL depl...
Tue, 19 Jun, 2018 at 5:39 PM
TID-2011011: Reset time on machine prior to imaging
Issue The date and time that are set on a workstation can affect the build process. If the date and time are not valid then the following symptoms may ...
Wed, 20 Sep, 2017 at 2:31 PM