Windows 10 1803 fails to boot correctly restoring images using ZENworks imaging (img).


The Tuxera High Performance NTFS driver is required in order to successfully restore a Windows 10 1803 image.

NOTE:We recommend applying the latest available imaging update and then updating to the latest Tuxera driver. Review the Updating ZENworks TID for steps to follow once the Imaging Update has been applied.

 Steps to validate the Tuxera driver:

  1. Review the NTFSDriver.conf file:

    Windows: %ZENWORKS_HOME%\conf\preboot\NTFSDriver.conf  
    Linux: /etc/opt/novell/zenworks/preboot/NTFSDriver.conf  

    Review the NTFSDriver.conf file from the latest imaging update that has been applied. The NTFSDriver.conf file content in the preboot folder should be the same.

    If they are not then this implies that the imaging update may not have applied correctly.  The driver_url entry provides the URL used by ZCC to let you download the file.

  2. Download the file.  

    Open the zip file and make a note of the file sizes and time stamps. Review the files in the TFTP root folder structure:  

    Windows: C:\Program Files (x86)\Novell\ZENworks\share\tftp\<ZENversion>  
    Linux: /srv/tftp/<ZENversion>

    The files in this folder should match the files in the file. If not, the Tuxera driver has not uploaded or distributed correctly.

    To review which files are stored in the content repository check the ntfsdriver-<number>.zip file in the content-repo/tmp/imaging folder.  

    Path to the content-repo folder on the server:
    Windows: %ZENWORKS_HOME%\work\content-repo  
    Linux: /var/opt/novell/zenworks/content-repo  

    This file can be deleted if required and then upload a new via ZCC.

Alternatively call Micro Focus support and request assistance upgrading the Tuxera driver to the latest available version.