TID 2019005 : SSD / NVME drive reports "There are 0 Fixed Physical Drives on this machine." : ENGL Support

How can we help you today?

TID 2019005 : SSD / NVME drive reports "There are 0 Fixed Physical Drives on this machine." Print

Modified on: Tue, 9 Apr, 2019 at 10:06 AM

Issue

Machine contains an SSD or NVME drive.

Zim reports an error : Error: Unable to initialise ZISD library

Zim.log file shows:

[08-Apr-19 12:05:32] [Zim] [Debug] Found disk /dev/sda.
[08-Apr-19 12:05:32] [Zim] [Debug] Disk /dev/sda is removable
[08-Apr-19 12:05:32] [Zim] [Debug] There are 0 Fixed Physical Drives on this machine.
[08-Apr-19 12:05:32] [Zim] Error: Unable to initialise ZISD library (line: 0104)

The disk has been found but is flagged as removable. Zim will not write ZISD (or EBD) to a removable disk.

Solution

Review BIOS settings on the machine. In particular check:

Is the SATA port the disk is connected to set to "Hot Pluggable" or similar? Disable this option if found.
If a SATA Operation option exists confirm this is set to AHCI. If this is set to RAID it can result in the disk being flagged as removable.
Other options may be available.

Reboot machine after adjusting BIOS settings.

PXE boot machine to Zim.

Machine will deploy as normal.

Did you find it helpful? Yes No