This TID includes steps to troubleshoot the Imaging Toolkit Windows Update process. 


Windows update fails with error 0x80244010 (SUS_E_PT_EXCEEDED_MAX_SERVER_TRIPS)

This error can occur when WSUS (Windows Server Update Services) returns metadata that exceeds the maximum hardcoded into the Windows API. 


Imaging Toolkit 14.0.4 BETA handles this failure and will perform 3 retries. 


To increase the default retry count, set the following registry key before the Windows update process in phase 4.

HKEY_LOCAL_MACHINE\Software\ENGL\Ztoolkit\WindowsUpdateRetryCount (DWORD)

For example, use the following line to increase the retry default to 5 in phase4-before.ps1:

Set-ItemProperty -Path "HKLM:\Software\ENGL\Ztoolkit" -Name "WindowsUpdateRetryCount" -Value 5 -Type DWord