This TID includes steps to troubleshoot the Imaging Toolkit Windows Update process. 


Windows update fails with error 0x80244010 (SUS_E_PT_EXCEEDED_MAX_SERVER_TRIPS)

This error can occur when WSUS (Windows Server Update Services) returns metadata that exceeds the maximum hardcoded into the Windows API. 


Imaging Toolkit 14.0.4 handles this failure and will perform 3 retries. 


To increase the default retry count, set the following registry key before the Windows update process in phase 4.

HKEY_LOCAL_MACHINE\Software\ENGL\Ztoolkit\WindowsUpdateRetryCount (DWORD)

For example, use the following line to increase the retry default to 5 in phase4-before.ps1:

Set-ItemProperty -Path "HKLM:\Software\ENGL\Ztoolkit" -Name "WindowsUpdateRetryCount" -Value 5 -Type DWord